Voice AI has crossed the uncanny valley for outbound qualification. Agents plugging it into their inbound web leads are seeing 25-35% appointment-set rates on leads that used to convert at 8-10% by manual dial.
The playbook
- Instant callback the moment a web form is submitted
- Structured qualification: age, health event, current coverage, best time
- Automatic calendar handoff to your appointment booker
- Reminder + reschedule flow the day of the appointment
Compliance guardrails
All calls disclose the AI at the top, respect state consent rules, and hand off to a licensed agent for anything resembling advice. GSS ships with those disclosures pre-configured.