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Client Retention

SMS Conversations

The channel with a 98% open rate - done right.

open rate
98%
avg time-to-first-reply
6 min

Why this exists

The problem

SMS gets 5× the response of email but almost no one uses it for two-way conversation at scale.

The GSS approach

How we solve it

AI-assisted two-way SMS with unified inbox, TCPA-compliant consent capture, quick-reply templates, and auto-book link injection.

What's inside

Capabilities
Unified inbox

Team-wide inbox with assignment, tags, and SLA tracking.

AI drafts

One-tap AI reply grounded in the lead's full history.

Compliance

Consent, quiet hours, and STOP handling built in.

Workflow

How it works
  1. 1Capture - consent collected on every intake.
  2. 2Converse - AI drafts + human tap-to-send.
  3. 3Book - appointment links auto-inserted with real availability.

Best for

Made for
MortgageRealtorsInsuranceHome services

Ready to run sms conversations in your business?

Create a free account today, or book a demo for a guided setup.